Friendly and Efficient with the Installation

Covering everything from the office staff to the installers couldn’t fault any part of the process. Kept completely informed with text messages, the installation staff were very friendly and efficient with the installation, brilliant job by all.

Wayne M. Abermain, NSW, 2326 September 13, 2021

Great Representative of your Business!

The guys were great!

I wanted to say the young guy working inside is a great representative of your business. 

He was relaxed, very helpful, and wasn’t at all frustrated when we struggled to get the wifi connected 

I also noticed he called the next customer to give a heads up re the delay.

Karina S. Job #56087 - Elermore Vale August 30, 2021

Polite, Explanatory and Helpful

The tech you sent out was extremely polite, explanatory and helpful. Being a technician myself I would say he’d have to be an asset to your business and I don’t often go out of my way to make comments on people!

Martin P. Hunter Valley August 20, 2021

Respectful and Efficient. A Pleasure to talk to!

On Monday 2nd August your company sent Corey to service the Air Conditioner.  He took time to explain how to use the control correctly.  He was respectful and efficient. A pleasure to talk to and from a customers point of view, an asset to your company.  Thank You, Margaret

Margaret B. Job 55434 August 4, 2021

High Praise for Professionalism, Enthusiasm and Skills

On Tuesday 23rd February a new replacement air conditioning unit was installed at Cooks Hill.

The 3 service providers deserve high praise!!

It was a challenging job, and their professionalism and enthusiasm and skills must be recognised.

Thank you – I hope you can pass these words on to the employer and these great employees.

Bethne H. February 25, 2021

A great company to deal with!

From the initial online booking onwards, I found Valley Air’s process very easy to navigate. Every contact with them was communicative and professional. I was given an actual time, plus or minus an hour, that the technician would arrive (unusual and incredibly useful), and a reminder 15 minutes before he came. He was helpful and informative but not pushy, and they emailed a quote the same day for a range of solutions. I can’t fault anything in all my contact with them, and Intend to go back to Valley Air for my air conditioning needs in future. A great company to deal with!

Jen B. Whitehaven Dr, Lakelands September 29, 2020

Arrives on time. Friendly and Efficient Technicians. Recommended company.

I would just like to thank you for the services done today on my air conditioner units.
I liked the reminder and the fact that the technicians showed up on time. They were friendly and efficient.
I will have no problem recommending this company to others and would like to lock in regular annual servicing please.

Jenny F September 14, 2020

Comes on time and prepared. Works fast and neat.

A five man crew arrived on site, on time, and ready for action with all the required components. Installation proceeded at a rapid pace with everything fitted neatly with attention to dust minimization.

By the afternoon everything was installed and tested and the worksite cleaned.

Very happy with the price and workmanship.

Morrie C East Maitland September 14, 2020

Polite, Courteous and Very Helpful

Hi, I would just like to  complement the 2 men that came to fix my air con. Their names are Mitch and Zack. They were polite and courteous and very helpful. I would not hesitate to recommend this business.

Cindy Malay Street, Ashtonfield NSW August 17, 2020

Keep up the good work!

Thanks Valley A/C.

Zach just left and as is his usual personable self did a good job. He even picked up something on the settings which we weren’t aware off but makes the system operate better! So he’s very thorough and did a good job. He’s a good asset.

We’re very happy with the system and the service from Valley. Keep up the good work.

Best Regards,

Patrick

Patrick FB review July 17, 2020