Punctual, Polite, professional and Courteous.To Whom This May Concern,I’d like to express my gratitude for the installation completed by your ‘A Team’. These guys were all you expect from a team – punctual, polite, professional and courteous. The job was thoroughly explained to me prior to commencement and i was kept informed at every stage. The men were all very approachable and accommodating and i was given every opportunity to express and discuss any concerns. I had faith in the team and knew i could trust them as i left our home unattended to run errands. They interacted well with me, my fiancè Leanne and even our Staffy ‘Dozer’ when he strayed into their work area. The job was completed efficiently and i was given a thorough run through the operating procedure at a pace i could understand and remember, also giving me time to ask questions. It was a hot day for the boys but at no stage did that effect the way they conducted themselves. An example of their integrity and honesty – They found an existing cracked tile in my roof and instead of letting it be, they told me about it, took the time to look for a replacement under the house and when none were found, patched it with silicone for me. I was impressed with the clean up effort afterwards – inside and out, you wouldn’t know they were here. Finally, the installation looks amazing and works incredibly well. We are all very impressed and more than happy to promote Valley Air Conditioning to anyone needing Air Conditioning. Thanks again, Rodney D.
Rodney D. December 3, 2018
Respect for our home is outstanding!
The Installation Team need to be commended on their professionalism and manners. The respect for our home was outstanding and the responses to our questions were never an issue, answered by Cameron without hesitation.
Overall, we are very impressed with the service from Valley Air Conditioning.
David K. December 3, 2018
Professional, Well-Mannered & Organised Team
Morning Valley Air Conditioning,
Katherine and I would like to personally thank Cameron and the guys who installed the Actron Ducted Air Conditioner in our home last week.
They were a very professional, well-mannered, organised team who conducted their business with the up-most respect towards us and our home. They went to great lengths to make sure they kept everything clean and tidy the whole day.
I would have no problems in passing this along to Management so they know how well this team works together, and their professionalism towards their job and the home owners property. We thank you and the team for your service and we will be recommending Valley Air Conditioning for future jobs.
Well done guys thank you.
Paul & Katherine F.
Paul & Katherine F. December 3, 2018
Bright and cheerful manner!
Today, i had a regular service on my Ducted Air Conditioning system by Nathan. I would like to commend Nathan on his professionalism and amazing customer service.
This is our second service since he installed our Air Conditioner and he has always been very happy with his bright and cheerful manner. He respects us and our home while not making us feel silly for all the questions we ask.
Nothing is too much trouble for him, he is very efficient and always has a good laugh with us.
Thank you once again.
Bettina S October 23, 2018
Wonderful Service and Support!
Dear Valley Air Conditioning,
We would like to take this opportunity to thank Valley Air Conditioning for their wonderful service and support throughout our ducted air installation. Valley Air Conditioning were the only air conditioning company who provided us with the opportunity to install ducted air in a split level home, servicing both upstairs and downstairs, quite a challenge for year round comfort. The service, support and professionalism by Danielle, Mitch and the installation team were second to none. We have highly recommended your company to our friends and family. Please accept this as our personal thanks.
Catherine & Tony October 19, 2018
Very Polite and did a great job!
Hi Valley Air Conditioning,
We just had our Ducted Air Conditioner installed and i would like to say how professional the 3 Installers were. They were very polite and have done a fantastic job, i will most definitely recommend you to my friends.
Thanks again, Steve.
Steve August 8, 2018
Office Staff and installers were fantastic
Thank you for everything. The unit is running great, the Office Staff and Installers were fantastic – we couldn’t fault anything.
Sarah August 8, 2018
Efficient, Courteous and Helpful
Dear Valley Air Conditioning,
Just a quick note to say how efficient, courteous and helpful the the installation team were in carrying out our work.
They did a great job and left the place in immaculate condition.
Cheers – David & Jenny
David and Jenny August 8, 2018
Friendly, helpful, trustworthy & knows everything there is to know about Air Conditioning!
Last week my husband and i bought our second Fujitsu Air Conditioner from Valley Air Conditioning. The first time we met Andrew (Director of Valley Air Conditioning) was in 2005. He had just started out in business and from that meeting with Andrew we had full confidence that he would be one to go with.
Years ago, my husband ad i had been in business ourselves. We knew immediately after speaking with Andrew that he had the same attitude spirit to succeed in business as we had.
He has exceptional qualities – he is friendly, helpful, very trustworthy and he knows everything there is to know about Air Conditioning. Whether you want reverse cycle heating and cooling, Ducted Air Conditioning, Energy saving, and knowledge of many brands.
The staff, like Andrew are also very helpful and polite, they will get answers to any questions you may have. In conclusion i give Andrew 10 our of 10 for his business acumen and wish him all the best now and in the coming years.
Thank you Andrew.
Mrs & Mr McCormack May 31, 2018
I was impressed by the professionalism of your company.
Dear Valley Air Conditioning Team,
Thank you for sending Rick to my house at Salamander Bay to provide a quotation.
While your quote was slightly higher than the nearest comparable quote I received, I would like to go with Valley Air Conditioning for my install.
I was impressed by the professionalism of your company so far. My perception is that your tradesman ship and general approach to business practice will be superior to any of the other companies I have had contact with.
I am attaching a copy of the Acceptance and details of the direct deposit transaction.
I look forward to receiving a phone call from Bill to line up an appropriate time for the Fujitsu installation.
Heidi May 30, 2018
We stock a wide range of air conditioning units to suit your needs. Whether you’re looking for Australia’s favourite Air with Fujitsu, or simply wanting to cool a room of your house with TECO, we have the range for you.
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