How often should I have my air conditioning unit serviced?

We recommend having your air conditioning system serviced a minimum of once a year, with periodic inspections up to 4 times a year. Based on the age, size and usage of your system, we can tailor a service plan to meet your budget requirements and keep your system running reliably. This will ensure that it operates at maximum efficiency. It will be ready to cool or heat your home in the months when you need it most.

How can I ensure that my air conditioning unit lasts as long as possible?

We recommend having your air conditioning system serviced a minimum of once a year, with periodic inspections up to 4 times a year. Based on the age, size and usage of your system, we can tailor a service plan to meet your budget requirements and keep your system running reliably. This will ensure that it operates at maximum efficiency. It will be ready to cool or heat your home in the months when you need it most.

How often should I clean my air conditioner filters?

As a general rule, you should clean your air conditioner filters within the indoor unit every two weeks. In more dusty environments you should clean your filters more regularly. You may also want to clean your filters more often when you have pets in your home. Cleaning your filters is the most important maintenance task you can do to care for your air conditioner.

Should I replace my old air conditioner?

You should consider replacing your Air Conditioner when it is over 10 years old especially when you see any of the following signs: (1) frequent breakdowns, (2) overly high electric bills, (3) fluctuating humidity in the air conditioned space, or (4) you’re facing an expensive repair. Before making your decision, we encourage you to call us so we can help you assess your current unit.

What temperature should I set my air conditioner to save on electricity bills?

For more economical use of your air conditioning system, you would want to set the temperature to 24 degrees Celsius in winter, and 21 degrees Celsius in summer. This way, you also extend the life of your air conditioner as the motor would not be working too hard.

Q – Can air conditioning filters stop the spread of diseases in the home?

A – Research shows that airflow and ventilation can dramatically impact how diseases spread indoors. The more stagnant your air is, the more likely diseases are to spread. With the right filters in place, you can greatly reduce the spread of airborne virus particles. Virus particles tend to be smaller than many other particles, and are easily transmitted by coughing, sneezing and even breathing. By keeping particles from circulating through the Air Conditioning system, you can diminish the spread of common cold, pollen, dust mites, flu and other viruses throughout your home and keep the air clean, safe and healthy for all. 

Q – Why are AirClean filters recommended? 

A – After recent global events, Valley Air Conditioning has assessed how we can help you and your family during these uncertain times, and it starts with installing a good quality filter. Products in our industry such as AirClean Filters™ are designed to block out tiny particles that can cause harmful bacteria within the system, causing unwanted allergens. With up to 70% more pleats when compared to the cardboard V form panel filters and 2.5 times the surface area, the AirClean Filters™ have a higher dust holding capacity with the lowest pressure drop. 
 
Additionally, AirClean Filters™ are approved by the National Asthma Council Australia’s Sensitive Choice® program and carry the blue butterfly symbol, indicating the product has been identified as potentially beneficial for people affected by asthma and allergies. AirClean Filters™ are the only disposable filter brand for (ducted residential and commercial) Heating, Ventilation Air Conditioning (HVAC) applications, to be recognised by the Sensitive Choice program for superior air filtration. 

Q – How does the AirClean filter work? 

A – The AirClean™ high efficiency V-pleat filter is a disposable filter designed to trap pollutants that are over 10 times smaller when compared to traditional panel filters. The ‘V’ pleat design has over 2.5 times the surface area as the traditional panel filter. By trapping these pollutants, not only does the filter keep the unit cleaner and running more efficiently, but it also helps to maintain the air we breathe cleaner. 
 
AirClean Filters™ are 25mm nominal thickness and are designed to easily slide into existing and new return air grilles. The unique 5mm and 10mm inserts can provide extra length or width if required. They are available in standard and non-standard sizes. 

Q – Where is the air conditioning filter located? 

A – Generally the filter is located in the ceiling mounted return air grille or behind the grille if there is a wall mounted low level return air grille.  

Q – Can I wash or vacuum the indoor filter? 

A – A regular filter with premium media is able to be washed with warm water and mild detergent. Alternatively, you can run them under your garden hose. Always ensure they are completely dry before putting them back in. This type of filter can also be vacuumed for a thorough clean. Use the vacuum’s dusting brush if you have one.  
For an AirClean™ Filter with a G4 rating, washing and vacuuming this product is not recommended by the manufacturer. These are a disposable product to be replaced approximately every 6 months (depending on how often you use the system)  

Q – How do I clean the outdoor air conditioning unit? 

A – First step to clean an outdoor unit would be to keep the outdoor compressor unit clear of surrounding grass and plants, and brush away dust, leaves and cobwebs regularly. Running a vacuum cleaner over the air intake can help clear dust from inside. We don’t recommend that you open up the unit to clean its internal components; leave that to a professional team like us! Our technicians will clean the internal components such as coils, fins and drainage. 

Our Brands

We stock a wide range of air conditioning units to suit your needs. Whether you’re looking for Australia’s favourite Air with Fujitsu, or simply wanting to cool a room of your house with TECO, we have the range for you.

Click the brand icons to view additional details and brochures.